Warrandyte Cottage Terms and Conditions

Contract

This contract is for a short/medium-term holiday rental of the Warrandyte Cottage and is made between the client and the owners of Warrandyte Cottage, ("the owners"), Andrew & Christine Broughton, binding from such time that booking is first made and inclusive of all the following conditions.

By entering into this booking the client contracts on behalf of himself/herself and all those in his/her party that he/she has the authority to accept these conditions on behalf of and binding upon all the guests in his/her party.

Bookings are accepted on the understanding that the property is taken for holiday purposes only and that the number of people in each property is limited to that entered on the booking form.

The client and any friends or family of the client visiting the property while the client is staying must follow the conditions of the contract, including the rules and procedures contained in the information folder provided in the property.

Payment

Your deposit of 25% of the cost is payable on booking if this booking is made more than four weeks before your rental commences. Bookings are provisional until a deposit is received. The deposit must be received within 7 days of the provisional booking being made or the provisional booking will be deemed to be cancelled. The balance must be paid four weeks before the commencement of the rental. Non-payment of the balance of the rent on or after the due date may be deemed to be a cancellation of the contract by the client(s).

Cancellation - Due to the Coronavirus situation if your holiday is prevented by new regulations in Wales or your own County, any monies paid by you will be returned on cancellation.

If however, you choose to cancel your holiday because you have 'changed your mind' we will of course try to re-rent the cottage to another client so that we can refund you.  We always recommend that you have travel insurance for personal illness or inability to travel not associated with covid.

To prevent loss of our rental income in the case of 'change your mind situation' we would charge on a sliding scale according to how late the cancellation is made, (please see below,)  This will of course be returned to you if/when we secure  another booking, but if we have to offer the cottage as a last minute discounted deal the amount you receive will reflect the decrease in the rental we manage to secure.

Any cancellation made by the client for whatever reason shall be in writing and addressed to the address on the contact details page (click here). On receipt of the notice of cancellation Warrandyte Cottage will seek to re-let the property for the period of booking. If a re-letting is achieved at full cost, Warrandyte Cottage will refund money already paid by the client less rent for any part of the period which was not able to be re-let and less an administrative charge of £50.

The client is strongly advised to take out holiday cancellation insurance to cover their liability.

Period of Hire

Your occupation of Warrandyte Cottage will commence at 3.00 pm on the day of arrival and terminate at 10.00am on the day of departure.

The arrival time should be advised in advance to the owners. The client should arrange an estimated time with Warrandyte Cottage and inform them of any changes to that time to ensure somebody is available to allow the client access to the property.

Right of Entry

Whilst respecting the reasonable privacy of the client, the owners of Warrandyte Cottage reserve the right to access the properties at all times, if necessary, for repairs and emergencies.

Care of the Property

We have tried to provide a pleasing and comfortable environment for our clients and trust that they will take all reasonable and proper care of the cottage its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair, condition, tidiness and cleanliness as at the commencement of the rental period.

Breakages or Damage - Good Housekeeping Bond

When paying the balance we require a £50 security bond, which we will refund in full within 7 days of your vacating the property providing the cottage is found to be in good and clean order after departure and no major damage has occurred during the clients' stay. (This of course will not include such things as loss or breakage of minor items.)

The client is required to inform the owner of any damage or breakage(s) in or around the property promptly so that it can be repaired and replaced for the next client.

The client is bound to reimburse the owners for replacement, repair or extra cleaning costs where reasonably demanded by the owners for damage(s) caused by the client.

Rules and Procedures

Clients are required to observe the rules and familiarise themselves with the procedures contained in the information folder provided in each property.

Smoking

Smoking is not permitted anywhere inside the holiday accommodation for health & safety requirements and for the comfort and acceptability of future guests.

Pets

Sorry; no pets are allowed at Warrandyte Cottage.

Liability

The owners of Warrandyte Cottage have taken every care to ensure your safety and that of your party during your stay; however the owners will not be liable for any loss or damage to any client's property or any property belonging to a member of the client's party howsoever caused.

The client or members of his/her party cannot hold the owners of Warrandyte Cottage liable for any personal injury/death howsoever sustained where the owners and/or their employees have used reasonable skill and care; and/or where this was caused by the fault of the person(s) affected or any member(s) of their party (including inadequate supervision of children); and/or where caused by the fault of a third party, and/or where caused by an event that could not have been reasonably foreseen or avoided.

If you have any specific questions, please get in touch for more information about our terms and conditions.